Frequently asked questions

• Is every lead sent to all the listed companies in an area?
  No, the potential customer chooses which companies he or she wants to receive a quote from. On average 4 out of the 6 listed companies are selected.
   
• Can I quit my listing at any time?
  Yes, you may cancel the agreement anytime by sending an e-mail or fax that you want to stop receiving our leads. You will be billed only for the leads sent to you until the moment of cancellation.
   
• Do I have to pay for incomplete or fake quotation requests?
  If a lead does not have sufficient/fake contact details (both telephone and email address are incorrect) then you can claim for a credit, provided the claim is made within 5 working days. Please include a copy of the lead in question.  You can send it by mail to: sales@europemovers.com .
   
• Are all visitors looking for discounts?
  No, many visitors use our services because they are looking for a fast and easy way to select the best company to serve their moving needs.
   
• I want to receive international relocation leads from non-european countries.
  www.europemovers.com is only aimed at people moving to and from european countries. To receive leads form non-european countries, you have to get listed on our international website: www.intlmovers.com.  Click here for the application and the agreement forms.
   
• What if I receive the same quotation request twice?
  Sometimes you will receive duplicate leads, however all duplicate leads are automatically marked and you only get billed for them once.
   

For more information you can contact our sales team.